Mosaic is dedicated to your success! Our highly trained, courteous support staff is waiting to take your call, online chat request or email. Whatever time it takes to assist you, that's the time you'll receive. We have four simple ways to receive help:
Mosaic phone support is available Monday through Friday from 8AM to
5PM PST.
(805) 692-0992 x227
Please note, many organizations have contracted with Mosaic for assistance
outside regular support hours. Please contact your administrator or Mosaic
to find out if this is the case for you, and if so, what your 24 hour
number is for support.
This is often the fastest way to help solve your problem. We can chat
with you and access your system remotely to see exactly what you see on
your screen.
Click here to access an
online representative.
Mosaic makes every effort to answer your questions as quickly as possible.
With Mosaic GEMS, users can access an online knowledge base of product information and best practices customized for your version of the product. To access this, simply click on the Help icon at the bottom right of your GEMS desktop.
